If an item is brand new, unworn with tags still attached, we will gladly accept your return within 60 days from date of purchase. Items that have been worn or do not include the original tags will not be eligible for return.
Extended Holiday Return Policy
Our extended holiday return policy is now in effect—any items purchased between November 21 and December 24 can be returned until January 31.
Start Your Return
Any ineligible items returned will be denied a refund and will be sent back to you. If returned items meet these conditions but require any treatment to restore them to their original, salable condition, a $10 restocking fee will be deducted from the refund (wrinkled in a ball, covered with dog hair, smell of deodorants, lotions or perfumes and etc.).
Our domestic friends can use the return shipping method of their choice or elect to be provided a prepaid USPS Priority shipping label and a flat rate of $8 will be deducted from the final refunded amount. We are unable to provide return labels for international shoppers.
Once your return is received and inspected, we’ll issue a refund (minus the $8 label fee) to the credit card used at time of purchase, which you’ll see within 5-10 business days.
Please note that any return initiated for an order that used a gift card as full or partial payment will receive the total refund amount in the form of a store credit.
Lastly, during our busy times it can take up to 3 weeks to process your return.
Returns Portal