If an item is brand new, unworn with tags still attached, we will gladly accept your return within 30 days from date of purchase. Items that have been worn or do not include the original tags will not be eligible for return.
Extended Holiday Return Policy
Our extended holiday return policy includes any items purchased between November 18 and December 24 can be returned until January 31.
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Any ineligible items returned will be denied a refund and will be sent back to you. If returned items meet these conditions but require any treatment to restore them to their original, salable condition, a $10 restocking fee will be deducted from the refund (wrinkled in a ball, covered with dog hair, smell of deodorants, lotions or perfumes and etc.).
Unlock worry-free returns and exchanges when you opt in at checkout. We understand the uncertainty that comes with shopping online, especially for clothing. All orders that opt in, will be eligible for free returns and exchanges (excluding items marked as final sale or exchange only) and will have their $8 handling fee waived. This offer is optional and available to our domestic customers.
Once your return is received and inspected, we’ll issue a refund (minus the $8 label fee if you did not opt in to free returns and exchanges at checkout with your original order) to the credit card used at time of purchase, which you’ll see within 5-10 business days.
Please note that any return initiated for an order that used a gift card as full or partial payment will receive the total refund amount in the form of a store credit.
Lastly, during our busy times it can take up to 3 weeks to process your return.
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